The One Where I Talk About Being Late to Class
There's this "Rules of Etiquette for Crossfit Gyms" that's going around and there's a salient point that I need to make that separates NrdFit from other gyms.
In the article, it states,
"Rule 5: Don’t be late.
Maybe a minute or two is ok for some boxes, but I know there are some gyms that have burpee penalties for a late arrival, and others that simply turn an athlete away if they turn up 5 minutes after class has started. Remember, the box isn’t a globo gym—you can’t turn up whenever you please (unless it’s Open gym). Classes run in a box, and people pay good money to attend them and get their hours’ worth of fitness and instruction. There are few other things more annoying than watching a straggler turn up and think they can just jump into class as if nothing has happened. Hell no, son. Go home, and have enough respect for your classmates and coaches to arrive on time."
This is completely stupid and has nothing to do with "respect". Also, there are some globo gyms out there that won't let you in late to class, FYI. But, I've been a member at gyms (crossfit box) that physically punish an entire room of adult customers based on the actions of one person (burpee penalty) and acted like it was just part of the deal, "that's how we roll!". Seriously, who the hell do you think you are to know the customer's situation, the traffic on their route or their personal responsibilities outside the gym? Plus, these are adults paying you money for a service. This isn't the army. This isn't some kind of dumb fraternity. This isn't a cult. It's exercise, plain and simple. This is supposed to be a place unlike their job or traffic or other stresses. This is supposed to be a place of commune where physical and mental achievements take place, not stupid punishments.
When a business does this kind of thing, all of sudden, people's mindset changes. There is hesitation to show up or, maybe, they don't show up at all. Maybe, they stop being clients based upon physical punishments for the sheer act of being late and then they tell other potential clients about their experience at your gym and those potential clients become never-going-to-be clients. Is that what you want?
What should happen is that NrdFit's program is so well done that the client feels encouraged to be there on time and be ready to go because they might miss out something cool even if that something is a simple warmup or mobility exercise.
NrdFit isn't in the business to be your watcher on the wall. You're an adult. You RSVP'd for class, you know when it takes place. Get here. I'm not going to treat you any different because you were a couple minutes late. I understand. I'm a human, too. This is a business, you're my customer, my client, so I'm going to treat you well so that you stay a customer and a client. We'll make a slight adjustment, get you included and roll with the class as normal. It's that simple.
Finally, this is supposed to be fun, grammit. Have fun!